Museo del Black Metal Italiano viene rimosso da YouTube..

Come alcuni di voi sapranno, il mio canale YouTube veniva rimosso dalla piattaforma durante la notte tra il 13 e 14 febbraio. 

Le ragioni per la rimozione, come potete vedere dalle immagini, son dovute a contenuti di natura sessuale.

Senza aspettare troppo, son chiaramente andato a risposndere alla rimozione con un messaggio diretto: 

"I don't know what video or videos might have upset the youtube guidelines. Most videos have static images and music, information shared with the video is publicly available and links are provided, showing the information provenience. Additionally, there are thousands of videos in the channel and this removal makes impossible understanding which videos have caused the issue, when they have been uploaded, and what content was truly related to sex explicit images."

Il bot AI di YouTube ha quindi rivisto i contenuti e la mia richiesta per inviarmi una risposta di conferma su un'indirizzo email secondario.

Ho a quel punto condiviso le poche informazioni a disposizione sul mio profilo Instagram e con i contatti sul mio WhatsApp.

Ringrazio tutti coloro che han mandato un messaggio per darmi il loro supporto e condividere il senso di impotenza che queste situaizioni ti fanno vivere. 

Ho dato un'occhiata al video ed il contenuto presente sul forum della piattaforma, non capendo dove i miei contenuti possan aver infranto le regole della "Community". Potete trovare le informazioni quí.

Explicit content meant to be sexually gratifying is not allowed on YouTube. Posting pornography may result in content removal or channel termination. Videos containing fetish content will be removed or age-restricted. In most cases, violent, graphic, or humiliating fetishes are not allowed on YouTube. In some cases, we may make exceptions for content with educational, documentary, scientific, or artistic context, including content that is in the public’s interest.

If you find content that violates this policy, report it. Instructions for reporting violations of our Community Guidelines are available here. If you've found a few videos or comments that you would like to report, you can report the channel.

Sexually explicit content featuring minors and content that sexually exploits minors is not allowed on YouTube. We report content containing child sexual abuse imagery to the National Center for Missing and Exploited Children, who work with global law enforcement agencies.

Questa parte iniziale prosegue poi con una serie di informazioni addizionali che includono ulteriori dettagli:

What this policy means for you

If you're posting content

Explicit content that violates this policy could result in channel termination. This policy applies to real-world, dramatized, illustrated, and animated content, including sex scenes, video games, and music.

Don’t post content on YouTube if it shows:

• The depiction of clothed or unclothed genitals, breasts, or buttocks that are meant for sexual gratification.
• Pornography, the depiction of sexual acts, or fetishes that are meant for sexual gratification.

Other types of content that violate this policy

• Masturbation
• Fondling or groping of genitals, breasts, or buttocks
• Using sex toys to give viewers sexual gratification
• Nudity or partial nudity that’s meant for sexual gratification
• Non-consensual sex acts or the promotion or glorification of non-consensual sex acts, such as sexual assault, incest, bestiality, or zoophilia
• Unwanted sexualization such as non-consensually shared imagery or voyeurism
• Wardrobe accidents or nude photo leaks
• Non-consensual zooming in or prolonged focused or emphasis on the breasts, buttocks or genital area for the purpose of sexual gratification
• Violent, graphic, or humiliating fetish content where the purpose is sexual gratification
• Aggregating content that’s meant for sexual gratification
• Any sexual content involving minors—see our Child Safety on YouTube page for more information

Note: The above list isn't complete.

Age-restricted content

We may age-restrict content if it includes nudity or other sexual content but doesn’t depict anything described above. We consider the following when deciding whether to age-restrict or remove content.

• Whether clothed or unclothed breasts, buttocks or genitals are the focal point of the video
• Whether the subject is depicted in a pose that is intended to sexually arouse the viewer
• Whether the language used in the video is graphic or lewd
• Whether the subject's actions in the video encourage sexual arousal, such as by touching of breasts or genitals, or revealing undergarments
• Whether the clothing would be generally unacceptable in public contexts, such as lingerie
• Whether sexual imagery or audio has been blurred, masked, or obscured
• Whether sexual imagery or audio is fleeting or prolonged in the content
• Whether the content invites others to participate in a challenge involving sexual acts

Note: The above list isn’t complete.

This policy applies to videos, video descriptions, comments, live streams, audio, and any other YouTube product or feature. Remember these are just some examples, and don't post content if you think it might violate this policy.

Salto la parte dedicata ai contenuti educativi.

Examples

Here are some examples of content that’s not allowed on YouTube.

• Clips extracted from non-pornographic films, shows, or other content in order to isolate sexual content (real world or artistic)
• Groping, kissing, public masturbation, “upskirting”, voyeurism, predatory exhibitionism, or any other content that depicts someone in a sexualized manner without their consent
• Content that depicts sexual acts, behaviors, or sex toys that’s meant for sexual gratification

Note: The above are just some examples. If you think content might violate this policy, don’t post it.

More examples

• Playlists that aggregate content containing nudity or sexual themes for the purpose of sexual gratification
• Provocative dancing that is focused on the dancer’s genitals, buttocks, or breasts, or that includes fondling or groping
• Content that sexualizes rape in any form, or content that aggregates clips of dramatized rape scenes
• Audio or textual depictions of sexual acts for the purpose of sexual gratification
• Content showing bodily fluids or excretion, such as urine, for the purpose of sexual gratification
• Content using otherwise everyday objects or scenarios, such as injections or eating, for the purpose of sexual gratification
• Video game content which has been developed or modified (“modded”) for sexual gratification, or focuses on themes of unwanted sexualization

Chiaramente, con il canale completamente bloccato e l'impossibilità di accedere al mio profilo, ho cercato di inviare un'ulteriore richiesta di spiegazioni attraverso il supporto di Google (nonostante i due sistemi dovrebbero esser separati): 

"My YouTube channel has been removed because "severe or repeated violations of our sex and nudity policy." Unfortunately, no indication was provided of what videos have caused the issue, when those videos have been uploaded, or other details that could support my appeal. As already mentioned, I don't know what video or videos might have upset the youtube guidelines. Most videos have static images and music, information shared with the video is publicly available and links are provided, showing the information provenience. Additionally, there are thousands of videos in the channel and this removal makes impossible understanding which videos have caused the issue, when they have been uploaded, and what content was truly sex related. I believe none of my videos shown explicit content meant to be sexually gratifying, pornography, or fetish. All videos are music related and to be considered as belonging to an artistic context. Can you please provide a log of the videos causing the removal?"

Purtroppo, come volevasi dimostrare, con il canale ormai "inesistente", risulta impossibile ottenere informazioni.

Una richiesta di supporto tramite il mio canale secondario potrebbe esser impossibile da gestire e rischierebbe la chiusura di quello spazio perché collegato al canale principale.

Andiamo con ordine a questo punto: dubito che ci sian contenuti sul canale che possan rientrare in una o molteplici categorie indicate nelle regole della piattaforma; inizio a pensare che il canale potrebbe esser stato hackerato; potrebbero esserci state delle segnalazioni sui contenuti che avrebbero potuto suscitare "clamore"; un bot AI ha controllato i contenuti del canale riportando immagini utilizzate nelle copertine di qualche disco o potrebbe aver riportato titoli di brani o dischi che son stati ritenuti incompatibili con le regole della piattaforma.

Se pur io possa pensare che il canale non contenesse contenuti "nocivi", questo non significa che la mia visione fosse in linea con quella della piattaforma. Nonostante questo, posso dire con certezza che tra i miei contenuti avreste potuto trovare: titoli di brani; titoli di album; immagini "forti", su qualche fronte copertina.

Da quí a dire peró che certe cose potessero esser interpretate come "sexually gratifying", "pornography", "fetish", a tal punto che qualcuno ci si potesse masturbare sopra, penso sia da imbecilli. 

Detto questo, YouTube indica esempi ben precisi. Questi, sicuramente, non si sposano con l'indole politicamente scorretta del genere.

Da questo punto di vista, la mia risulta esser una causa persa e dubito che avró modo di rimettere in piedi il canale se non ci fosse qualche colpo di scena, visto il tempo a disposizione per cercare di "risolvere" se pur con le mani legate dietro la schiena. 

Da "unica piattaforma al mondo, interamente dedicata al Black Metal in Italia" a purtroppo il famigerato "c'era una volta una piattaforma YouTube interamente dedicata al black metal in Italia". 

Son stati sei anni di soddisfazioni e non rimpiango neanche un minuto di tutto il tempo investito nel portare avanti quest'iniziativa. 
Il supporto di tutti voi la fuori é stato incredibile!

Vi aspetto numerosi su Camera Ardente (se non chiuderanno anche quel canale) e su queste pagine!

La conversazione con YouTube ed il customer service

Chat transcript for case: 8-73########941

Feb 14, 1:13 AM (Pacific Time)

1:15:12 AM Azi: Azi joined the conversation

1:15:13 AM Rob: Rob joined the conversation

1:15:14 AM Azi: Welcome! Your Case ID is 8-73########941. Refer to this if you need to contact us again.

1:15:15 AM Azi: Hi my name is Azi, how are you doing today?

1:15:13 AM Rob: Hello Azi, I'm not great...

1:15:13 AM Rob: My channel has been removed...

1:15:42 AM Azi: Hi there!

1:15:50 AM Azi: I'm sorry to hear that your channel has been removed. I know how important it is for you to have this issue sorted out. No worries, I got you and I'm more than willing to check this out for you.

1:15:13 AM Rob: The reason why the channel has been removed is apparently "sexual" content..

1:16:53 AM Azi: I see. Thanks for the information.

1:15:13 AM Rob: The type of videos I upload in the channel are for the majority music videos with a static background reporting music releases front cover arts. 

1:17:38 AM Azi: Thanks for the additional information.

1:17:47 AM Azi: To help you better with this concern, I'll go ahead and check this matter further on my end. Is it okay if I place this chat on hold for 3-5 minutes while I look into this?

1:15:13 AM Rob: It would be fine. Could I also have a log of the videos that have caused any such issues? I'd like to know what videos they are, when they've been uploaded, and the reason why they've been considered obnoxious. 

1:19:22 AM Azi: Let me check on that. But first, can you please confirm if we are working on this channel, https://www.youtube.com/channel/UC9-mPu2lTZ0v0267G7Tpv5w?

1:15:13 AM Rob: No, the channel is my primary channel: https://www.youtube.com/@MuseoDelBlackMetalItaliano

1:15:13 AM Rob: It got removed between last night and early this morning.

1:15:13 AM Rob: I've appealed but I cannot access my account any longer.

1:15:13 AM Rob: The link you shared is a secondary channel I manage, also music related.

1:21:08 AM Azi: Thanks for confirming and I appreciate the channel link. 

1:21:17 AM Azi: Let me check that for you. Please stay connected. 

1:25:48 AM Azi: Thanks for patiently waiting. Are you there? 

1:15:13 AM Rob: Yes,  I am.

1:26:44 AM Azi: Thank you for confirming. I'll be needing more time to check this for you, I hope you are not in a hurry. Please stay on hold for another 3-5 minutes as I look on this further.

1:15:13 AM Rob: No rush, please take your time.

1:27:11 AM Azi: Thanks a lot! I'll be right back. 

1:31:29 AM Azi: I appreciate your patience while I check on this further, are we still connected so far? 

1:15:13 AM Rob: Yes, thanks

1:31:52 AM Azi: Thanks for confirming. I'm glad we're still connected.

1:32:17 AM Azi: After further checking, it appears that the enforcement action on your content has already been appealed in YouTube Studio, and a human reviewer re-evaluated your content and determined that it does violate our Community Guidelines. 

1:32:29 AM Azi: We know this is probably disappointing news, but it's our job to make sure that YouTube is a safe place for all. 

1:15:13 AM Rob: What content?

1:32:33 AM Azi: Now, for the exact video, our internal policies prohibit us from sharing these specifics to avoid partners from going around our policies.

1:32:42 AM Azi: We hope you take time to review our Community Guidelines, https://support.google.com/youtube/answer/9288567. 

1:15:13 AM Rob: I don't understand... there are thousands of videos on the channel... what content is it?

1:32:53 AM Azi: Because the content violates Nudity and sexual content, we encourage you to review this policy closely: https://support.google.com/youtube/answer/2802002?hl=en-GB&sjid=9699941988484073255-NC.

1:15:13 AM Rob: I don't understand what content it was... can you please be specific?

1:15:13 AM Rob: When was the content uploaded?

1:15:13 AM Rob: What if the channel has been hacked?

1:33:33 AM Azi: While we understand the importance, please know that our internal policies prohibit us from sharing these specifics to avoid partners from going around our policies.

1:15:13 AM Rob: How would I be able to say what content it was? Or if it was me to upload it?

1:33:45 AM Azi: Your appeal against the enforcement action on your content has been reviewed by a human reviewer in YouTube Studio, who has determined that it does indeed violate our Community Guidelines.

1:15:13 AM Rob: I don't want to go around, I want to understand...

1:34:06 AM Azi: Do you think your channel was compromised then?

1:15:13 AM Rob: It could have been at this point.. I'm not sure what content you referred to as obnoxious and unrespectful of your policies.

1:15:13 AM Rob: The last videos I've uploaded on the channel, have been videos for members only. Those have been uploaded yesterday around 5:00 pm GMT. 

1:35:17 AM Azi: Why do you think that your channel was compromised? 

1:15:13 AM Rob: I do think so

1:15:13 AM Rob: I am extremely careful with the content uploaded on the channel. 

1:35:54 AM Azi: Thanks for the additional information.

1:36:03 AM Azi: We know this isn't what you wanted to hear, but we're committed to making YouTube a safe space for everyone.

1:15:13 AM Rob: All videos provide links to specific websites providing information about the music I upload, the bands, and years or release for the specific albums.

1:36:36 AM Azi: We know it’s very important for you to get all the details related to your channel termination. Let me provide some insight around this.

1:15:13 AM Rob: Those websites also include visual information about the bands, cover arts, etc.

1:37:00 AM Azi: Before we proceed, please be aware that we have checked your channel thoroughly and we have already confirmed that it violated our policies on Nudity and sexual content.

1:37:30 AM Azi: For the video, our internal policies prevent us from sharing specific details about the videos. This is to prevent partners from circumventing our policies.

1:15:13 AM Rob: I do appreciate YouTube is enforcing community policies to "protect" the viewers. Unfortunately, the fact that you "have already confirmed that it violated our policies on Nudity and sexual content." does not provide any valuable information about what videos are clashing with said policies.

1:15:13 AM Rob: If the channel cannot be re-enabled, I would understand. Nevertheless, there's no information provided that could suggest the decision was correctly taken and based on real dangerous content. 

1:15:13 AM Rob: You are keeping repeating "For the video, our internal policies prevent us from sharing specific details about the videos. This is to prevent partners from circumventing our policies" but you are not giving me any information that I can use to understand your decision.

1:15:13 AM Rob: How can I escalate this?

1:39:49 AM Azi: While we truly understand the importance of this matter, we hope you understand our limitations. 

1:40:01 AM Azi: Your content appeal has been reviewed by a human reviewer, who found that it violates our Community Guidelines.

1:15:13 AM Rob: No, I do not. Your limitations are damaging the work that has been done to create my community.

1:15:13 AM Rob: The appeal was based on your decision, related to the channel's content.

1:40:42 AM Azi: We know this probably isn't what you wanted to hear, but our top priority is making sure YouTube is a safe space for everyone.

1:15:13 AM Rob: Now, if there's a decision related to the channel content, as a customer I should have rights to know what content that was.

1:15:13 AM Rob: And unfortunately, you keep answering using your template. That isn't helpful at all and I would like to escalate this further.

1:41:36 AM Azi: Here is a recap of the resolution provided earlier about your terminated channel which cannot be overturned as the human reviewers determined your channel violated Youtube's policy. I understand your frustration, but please know that we have thoroughly investigated your request and there is nothing more I can add.

1:15:13 AM Rob: Checking your policy, none of my videos had any "sexually gratifying", "pornography", or "fetish" content.

1:43:24 AM Azi: I understand, would it be helpful if I transfer your concern to our team supervisor who can take a second look? They will get back to you here in a chat shortly.

1:15:13 AM Rob: I want to appeal to an higher organisational level for the decision to be re-evaluated.

1:15:13 AM Rob: Yes, please

1:43:41 AM Azi: Alright. Please stay connected.

1:49:16 AM Azi: Hi there.

1:49:18 AM Azi: It seems that all of our specialists are still engaged at the moment. Let me go ahead and convert this chat to email. Rest assured that you will receive an email from us in the next 24 hours.

1:15:13 AM Rob: Hello 

1:15:13 AM Rob: I can wait

1:15:13 AM Rob: I'll stay online 

1:15:13 AM Rob: Please have someone to connet whilst I wait here

1:49:58 AM Azi: I understand but we need to convert the conversation to email for further communication. 

1:15:13 AM Rob: That can be done, and I'll wait for your supervisor.

1:50:13 AM Azi: You should be able to receive an email from our team within the day. 

1:50:26 AM Azi: Thanks for your cooperation. 

1:50:34 AM Azi: Is there anything else apart from this before I transfer you?

1:15:13 AM Rob: Nothing else, I'll wait to be transferred.

1:51:32 AM Azi: Alright!

1:51:36 AM Azi: Thank you for being our valued partner. It’s a pleasure to assist you.

1:51:40 AM Azi: Azi left the conversation

1:51:40 AM Azi: Thanks for contacting YouTube. Have a great day.

1:51:40 AM Azi: Azi ended the conversation

L'unica cosa che posso fare ora è aspettare..